Privacy Policy

Effective Date: 4th Feb 2026

This Privacy Policy explains how Reflector ("we," "us," or "our"), operated by Crimson Red Software Ltd, collects, uses, discloses, and safeguards your information when you use our services. We are committed to protecting your privacy and ensuring transparency in how we handle your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

By continuing to use our Services, you agree to the practices described in this policy.

1. Information We Collect

We collect only the information necessary to provide and improve our Services. This may include:

Information You Provide: Data you submit when creating an account, contacting us, or using certain features (e.g., name, email address, and any content you upload).
Automatically Collected Information: Limited technical data such as your device type, operating system, and IP address collected for security and functionality purposes. We do not collect data for tracking, advertising, or analytics via cookies.
Communication Data: Information related to your communications with us, including support inquiries.

2. How We Use Your Information

We use your information to:

Provide, operate, and maintain our Services.
Ensure the security and integrity of our platform.
Respond to your inquiries and provide customer support.
Comply with legal obligations.

3. Legal Basis for Processing

Under the GDPR, we process your personal data based on:

Contractual necessity: To provide the Services you have requested.
Legal obligations: To comply with applicable laws and regulations.
Legitimate interests: To ensure security, improve our Services, and communicate with users.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share information with:

Service Providers: Trusted third parties who assist in operating our Services (e.g., payment processors), under strict confidentiality agreements.
Legal Requirements: If required by law or to protect the rights, property, or safety of Reflector, our users, or others.
Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred under appropriate safeguards.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations. You can request data deletion at any time (see Section 7).

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse. While no system is completely secure, we continuously strive to enhance our security measures.

7. Your Rights

Under the GDPR and applicable privacy laws, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data where applicable.
Object to or restrict certain data processing activities.
Withdraw consent where processing is based on your consent.
Lodge a complaint with your local data protection authority if you believe your rights have been violated.

To exercise these rights, please contact us at crimsonredservices@gmail.com. We will respond to requests in accordance with legal requirements.

8. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your information in compliance with GDPR requirements.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via our website or Services. Continued use of the Services after changes become effective constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at crimsonredservices@gmail.com.

By continuing to use our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

Reflector
Crimson Red Software Ltd
https://reflectorapp.io
crimsonredservices@gmail.com