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Terms of Service

Terms of Service

Effective Date: 4th Feb 2026

Welcome to Reflector, by Crimson Red Software Ltd. The Terms of Service provided here (“Terms”) govern your access to and use of the services provided by Crimson Red Software Ltd. (“we”, ”us”, “our” or “Reflector”). Some of our services are the mobile applications, website, email, notifications and any related services (collectively, the “Services”). These Terms also govern your access to information, text, graphics, photos, audio, video or materials made available through the Services (”Content”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.

1. Use of the Service

You may use the Services only in compliance with these Terms and all applicable laws, rules, and regulations. You must be of legal age in your country or jurisdiction to use the Services.

2. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorised use of your account.

3. User Generated Content

By uploading content to Reflector, you retain all rights to your Content. However, you grant us a worldwide, non-exclusive, royalty-free license to display, distribute, and adapt your content as necessary to operate the service. You may control how your content is shared and remove it at any time, which will terminate this license, except where content has already been shared by other users or is required for legal compliance.

4. Data Analysis

We may use aggregated and anonymised data derived from your Content to improve our Services, and conduct research. This data will not identify you personally. This personally unidentifiable data can be presented through public or private analytics as part of our Services.

5. Purchases & Cancellation Rights

Subscriptions

You may purchase certain Services on a subscription basis. These Services may include different subscription levels (e.g., free or premium) and various subscription periods (e.g., monthly, yearly). Payments for subscriptions can be processed through the app (in-App), via third-party platforms such as Apple or Google, or directly through Reflector and its third-party payment processor.

Free Trials

We may offer a free trial for certain subscriptions for a limited time. You may cancel your free trial at any time:

Unless cancelled at least 24 hours before the end of the trial period (or as required by Google’s trial policies), your free trial will automatically convert to a paid subscription for the selected subscription period.

Cancellation

If you subscribed through a third-party platform (Apple or Google), you can cancel at any time by following their instructions or accessing the subscription settings in your account. If you subscribed directly through our website, you may cancel by logging in and managing your subscription via the applicable website.

All cancellations take effect at the end of the current billing cycle. For example, if you have a monthly subscription starting on the first of the month and you cancel mid-month, the cancellation will be effective at the end of that month.

Refunds

Subscription payments are non-refundable once the billing period charge has been processed. Please ensure you manage cancellations in a timely manner to avoid unwanted charges.

6. Prohibited Activities

By using these Services, you agree not to:

7. Termination

We may suspend or terminate your access to the Services at any time, with or without cause or notice, if you violate these Terms or engage in conduct that may harm the Services or other users.

8. Disclaimer and Limitation of Liability

The Services are provided "as is" and "as available." We disclaim all warranties, express or implied. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Service.

9. Changes to These Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on our website or through the Services. Your continued use of these Services after changes become effective constitutes acceptance of the new Terms.

10. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes arising under or in connection with these Terms shall be resolved in the courts of the United Kingdom.

11. Contact Information

For any questions or concerns about these Terms, please contact us at crimsonredservices@gmail.com.


By using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Reflector
Crimson Red Software Ltd
https://reflectorapp.io
crimsonredservices@gmail.com